Please keep in mind orders must be approved for return before shipping it back to our warehouse. Tracking number must be provided to us the day it has been delivered back.
All orders that are defect or damaged via shipping allows you to receive a free replacement or a full refund. All other returns/order intercept are subject to shipping fees + restocking fees. Assembled/drilled/altered products can not be returned
Refusal/Order intercepted, "Unclaimed/Being Returned to Sender" orders, animal Interference, incorrect address provided or incorrect phone number will result in "Standard Return" fees.
Some items [Health products/Custom made products] can not be returned according to regulations or due to custom made for each order and if so this information will be in the description of all our products
Buyers remorse returns - Manufacturer will not refund original shipping fee and they will charge a restocking fee. Buyer will pay for shipping back to their warehouse
Original shipping fees are not refunded upon 'standard return' because this cost is provided to carrier when service was completed when they shipped order to you. An order being returned to manufacturer does not desolve carrier from this service.